News Releases

null Temporary Closure of Walk In Resource Centers

Temporary Closure of Walk In Resource Centers

For Immediate Release:  2020-03-17

Contact:  Peter Kates, (716) 857-4485

The safety and welfare of our members, our employees, and our community are of paramount importance. Coronavirus (COVID-19) is an evolving situation that has the full attention of Univera Healthcare.

At this time, our resource centers are temporarily closed to walk in traffic at the following locations:

  • 205 Park Club Lane, Williamsville, NY 14221
  • 103 West Third Street, Jamestown, NY 14701

In lieu of these business disruptions, we remain committed to ensuring our members and customers have access to any care or information they need.

Please find a list of important contact phone numbers:

If you obtain your health insurance benefits through your employer, use the Customer Care phone number on the back of your Member ID card for assistance.


  • To inquire about purchasing a Medicare plan please call 800-671-6081

Child Health Plus

  • To inquire about enrollment in Child Health Plus please call 800-650-4359

Univera Healthcare MyHealth, MyHealth Plus

Essential Plan or Qualified Health Plan

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Univera Healthcare is a nonprofit health plan that serves members across the eight counties of Western New York. To learn more, visit

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