Language Assistance
At Excellus BlueCross BlueShieldUnivera Healthcare, you have access to information, care, and services needed, regardless of what language you speak. We offer free language assistance, including appropriate auxiliary aids and services to provide information in accessible formats. If you need help, you can request assistance by calling us.
Dual Special Needs Plan (D-SNP) members
Call: 1-866-862-7087
TTY: 711
Child Health Plus, Medicaid, and HARP members
Call: 1-800-650-4359
TTY: 711
All other members
This includes members with an individual and family plan, Medicare supplement, Essential Plan, or coverage through an employer.
Call: 1-877-626-9298
TTY: 711
This includes members with an individual and family plan, Medicare supplement, Essential Plan, or coverage through an employer.
Call: 1-877-687-6651
TTY: 711
This includes members with an individual and family plan, Essential Plan, or coverage through an employer.
