The right meds at the best value
November 7, 2023
A Univera Healthcare program is focusing on medication safety while saving millions of dollars in prescription drug costs. The program, Pharmacy Concierge, is available to most midsize and large employers through the health plan.
“Improving care is the primary goal of Pharmacy Concierge,” says Mona Chitre, PharmD, chief pharmacy officer and president of pharmacy solutions at Univera Healthcare. “Slowing the growth in drug spending without compromising care is an added benefit.”
With Pharmacy Concierge, a team of clinical pharmacists from Univera Healthcare reviews an employer’s benefit plan’s pharmacy claims for opportunities to improve patient care and/or reduce pharmacy spending. This includes finding unnecessary or inappropriate medications, incorrect dosing, safety concerns, and savings opportunities with approved generics or biosimilars. Generics and biosimilars are as safe and effective as their brand name counterparts but can cost less.
Last year, the team eliminated $11 million in unnecessary or inappropriate pharmacy spending. Nearly 900 employers participated, and more than 7.4 million claims were reviewed for potential clinical safety and/or savings opportunities.
Here are some examples:
- Pharmacy Concierge identified a member who had been prescribed two different medications to treat their diabetes. When used at the same time, the medications have no added benefit according to American Diabetes Association guidelines. In addition, one of the medications is associated with potential safety concerns. Outreach was made to the prescribing physician, who worked with the member to adjust the prescription therapy.
- The program identified a member who was prescribed the incorrect dosage of an anti-depressant. The physician was notified of the dosing issue. A lower cost generic alternative was also suggested. The member is now taking the correct and safer dosage, with an annual out-of-pocket savings of $3,500.
- A consortium of upstate New York school districts reduced pharmacy spending by more than $1 million after participating in the program.
“All medication decisions are made by the member’s provider in consultation with their patient,” says Chitre.
In the first six months of 2023, the clinical pharmacists have identified $10.8 million in unnecessary or inappropriate pharmacy costs.
To learn more about Pharmacy Concierge, visit univeraforbusiness.com.
Contact:
Peter Kates
peter.kates@univerahealthcare.com
7169838765
Related Articles
Pharmacy Concierge eliminates $17 million in unnecessary spending at Univera Healthcare
May 27, 2025
Univera Healthcare’s Pharmacy Concierge program was initially designed to focus on improving member care. If the program slowed growth in drug spending, that would be an added benefit. The health plan’s metrics show the Upstate, N.Y.-based health plan...
New educational videos help members use Find a Doctor and Estimate Medical Cost tools
June 10, 2025
We understand how important it is to plan ahead and make informed decisions about your care. Our new educational videos are designed to help you get the most out of our Find a Doctor and Estimate Medical Costs tools. These short, easy-to-follow videos...
One call helped Frank lower his drug costs
September 9, 2024
For Medicare member Frank Pecora, making a call to the health plan’s Customer Care team meant finding medications he could afford. The 75-year-old is one of thousands of members who call the Customer Care number on the back of their membership card...
Univera Healthcare and WellBe Senior Medical collaborate to bring in-home care to those in need
September 6, 2024
Univera Healthcare is teaming up with WellBe Senior Medical, an independent company, to help some of our Medicare Advantage members. This program will bring care right to the homes of members who need it the most. These members often have several health...
Univera Healthcare partners with REACH Kidney Care to improve chronic kidney disease management
August 14, 2024
Univera Healthcare members with stage 4 or 5 chronic kidney disease (CKD) may be eligible for a new program, REACH Kidney Care, that helps improve their care and quality of life, while delaying the need for costly interventions such as dialysis or...