Univera Healthcare provider partners report record satisfaction among in 2025 survey

In a time of unprecedented growing demand and rising costs for health care, providers responding to a recent satisfaction survey highlight Univera Healthcare’s commitment to provider collaboration. The health plan reports earning an 81% overall provider satisfaction score in its annual survey – up from 78% in 2024 and exceeding enterprise goals.

The survey, conducted last fall, invited in-network medical professionals to rate their experience across multiple categories and provide feedback about their work with Univera Healthcare. This year’s survey saw its highest response rate since inception, suggesting increased provider engagement.

“Rising costs and increasing demand for hospital services and prescription drugs are challenging patients, providers, and health plans alike,” said Misty Postol, vice president of provider relations and communications. “Meeting these challenges requires strong partnerships. These results reflect our commitment to working side by side with providers to ensure the health of our members and communities.”

The survey also provides data about the progress Univera Healthcare continues to make with its multi-year Integrated Provider Experience initiative. The initiative includes efforts to introduce technology and self-service tools to make provider interactions with the health insurer easier and more efficient. Provider feedback remains central to these efforts, guiding improvements and reinforcing Univera Healthcare’s mission to improve the lives of its members through access to high-quality care that is as affordable as possible.