The Rochester-based health insurer that operates in Western New York as Univera Healthcare has just received its 2022 ratings from the National Committee for Quality Assurance (NCQA). The following ratings (based on a 5 Star rating system) reflect 2021 plan performance across all lines of business.
- 4.5 stars in Medicare HMO
- 4.0 stars in Medicare PPO
- 4.5 stars in Medicaid
- 4 stars in Commercial
NCQA evaluates Health Plans nationally on measures of clinical quality measures through the Healthcare Effectiveness Data and Information Set (HEDIS) and member experience/perception with care through the Consumer Assessment of Healthcare Providers and Systems (CAHPS) including their experiences with doctors, health care services and customer service.
Compared to last year’s performance, the health plan was the only Commercial NCQA Accredited 4 Star plan in New York state to maintain a 4 Star rating.
Said Univera Healthcare President Art Wingerter, “NCQA ratings are a valuable tool for consumers to use to evaluate a health plan. We are very pleased that our ongoing efforts to enhance the member experience are being recognized.”
Peter Kates, (716) 857-4485
Univera Healthcare is a nonprofit health plan that serves members across the eight counties of Western New York. With more than 500 Buffalo-based employees and a local leadership team, the company is committed to attracting and retaining a diverse workforce to foster innovation and better serve its members. It is part of a Rochester-based health insurer that serves more than 1.5 million members across upstate New York.
To learn more, visit UniveraHealthcare.com.