Protecting Your Privacy and Ensuring Your Security on the Internet
Answers to Common Questions:
Since Web visitor reports show less than 3% of visitors to our Web site use the Macintosh platform, we do not support nor test for specific compatibility with Macintosh. Although we don't test with Macintosh computers, customers who use the Macintosh platform are likely to find that the Chrome browser is generally compatible with our Web site. We do test our Web site with both Chrome and Edge browsers (PC versions). We chose these browsers because of their solid performance, support of encryption that protects the privacy and security of the information we transmit to you, and high industry adoption rate.
Our site is built to work with a variety of modern browsers. We recommend using the latest version of Microsoft Edge or Google Chrome for an optimal experience with the secure features of this site. The latest versions of other browsers such as Mozilla Firefox and Safari may also work well but are not fully supported. Browsers older than two versions from the latest release are not recommended. Check out www.browsehappy.com for a list of popular browsers and the latest versions.
If you forget your Password, enter your User ID and click on the 'Forgot Password' link on our login page. If you previously entered a password hint, it will be displayed to help you remember your password. If you did not enter a password hint, please call our Web Security Help Desk at 1-800-278-1247 for assistance, Monday - Friday, 9 a.m. to 4:30 p.m. (EST).